ETC Services
Besides selling and installing telephone systems, ETC Telecom provides the following services:
Cabling and Network Infrastructure
ETC Telecom is licensed as a low voltage electrical contractor with the British Columbia Safety Authority. ETC can install telephone and computer cabling throughout the lower Mainland, as well as arrange for permits and inspections. ETC Telecom can also provide the necessary hardware to connect your PC workstations to each other, to local servers, and to the Internet, such as racks, switches and routers.
Training
ETC Telecom provides training for all of our telephone systems. Training is customized to the user and can be conducted on a one-on-one or with multiple users.
Assured Performance Plan
All ETC customers have the option of our Performance Plan (A.P.P.) which is a telecommunications equipment service contract payable monthly, quarterly or yearly. The A.P.P. ensures, among other things, that ETC can always restore service to your business quickly in the event of an outage. The A.P.P. includes services such as troubleshooting, reporting of troubles to service providers, and replacement or repair of telephone equipment, if necessary, as well as training on your telecommunications equipment on request.
Recycling
Today, British Columbia’s environmental law requires that obsolete electronic equipment be disposed of in a proper manner; it can no longer be simply thrown away. ETC Telecom is committed to reducing waste. For a small fee, ETC will deliver our customer’s obsolete telecommunications equipment to a certified electronics recycling depot.